The Import One-Stop Shop (IOSS) is an electronic portal that allows businesses to collect and remit VAT on goods sold to consumers in the EU. The IOSS was introduced in July 2021 as part of the EU’s VAT e-commerce package.

The IOSS is designed to simplify VAT compliance for businesses selling goods to consumers in the EU. Under the IOSS, businesses can collect and remit VAT on goods sold to consumers in the EU through a single portal rather than having to do so in each EU country. This can save businesses time and money, and it can also help to improve the customer experience.

The IOSS is available to businesses of all sizes and can be used to sell goods of any value. However, there are some restrictions on the types of goods sold through the IOSS. For example, the IOSS cannot be used to sell goods subject to excise duty, such as alcohol and tobacco.

For IOSS registration, businesses must have a valid VAT registration number in an EU member state. Once registered, businesses can start collecting and remitting VAT on goods sold to consumers in the EU through the IOSS portal.

The IOSS is a valuable tool for businesses selling goods to consumers in the EU. It can help businesses to simplify VAT compliance, reduce costs, and improve the customer experience.

Why should UK Business use IOSS?

Simplified VAT compliance: IOSS makes it easier for UK businesses to comply with VAT requirements for sales to the EU. This is because businesses can collect and remit VAT through a single portal, rather than having to do so in each individual EU country. This can save businesses time and money, and it can also help to improve the customer experience.

Reduced costs: IOSS can help to reduce the costs of VAT compliance for UK businesses. This is because businesses can collect VAT at the point of sale, rather than having to wait until the goods arrive in the EU. This can save businesses on customs clearance fees and other costs.

Improved customer experience: IOSS can help to improve the customer experience for UK businesses selling to the EU. This is because customers will not have to pay any additional VAT when their goods arrive in the EU. This can make the checkout process more seamless and can help to increase customer satisfaction.

Increased sales: IOSS can help to increase sales for UK businesses selling to the EU. This is because IOSS makes it easier for businesses to sell to customers in the EU and because it can help to improve the customer experience.

In addition to these benefits, IOSS can also help UK businesses to comply with the new EU VAT rules for distance selling. These rules came into effect on July 1, 2021, and they require businesses that sell goods to consumers in the EU to collect VAT on those sales. IOSS can help businesses to comply with these rules by making it easier for them to collect and remit VAT.

Overall, there are a number of benefits to using IOSS for UK businesses selling to customers in the EU. These benefits include simplified VAT compliance, reduced costs, improved customer experience, and increased sales. If you are a UK business that sells goods to customers in the EU, IOSS is a valuable tool that can help you to grow your business and comply with the latest VAT rules.

How Brexit has affected the use of IOSS by UK businesses

The UK’s withdrawal from the EU has had a significant impact on the use of IOSS by UK businesses. Prior to Brexit, UK businesses could sell goods to consumers in the EU without having to register for IOSS. However, since Brexit, UK businesses that sell goods to consumers in the EU must register for IOSS if the value of the goods is less than €150.

This has led to a decrease in the use of IOSS by UK businesses. According to a study by the European Commission, the number of UK businesses registered for IOSS fell by 50% in the first six months after Brexit.

There are a number of reasons why UK businesses have been reluctant to register for IOSS. One reason is that the registration process is complex and time-consuming. Another reason is that businesses are concerned about the cost of registering for IOSS.

However, there are also some benefits to registering for IOSS. For example, businesses that register for IOSS can avoid having to pay VAT twice on the same goods. This can save businesses money and can also make the checkout process more seamless for customers.

Overall, the impact of Brexit on IOSS has been mixed. While the number of UK businesses registered for IOSS has fallen, there are still some benefits to registering for IOSS. Businesses should carefully consider their individual circumstances before deciding whether or not to register for IOSS.

The role of intermediaries in IOSS:

An intermediary is a third-party business that can help businesses to comply with IOSS requirements. Intermediaries can collect and remit VAT on behalf of businesses, handle customs clearance, and provide customer support.

Intermediaries can help UK businesses to comply with IOSS requirements in a number of ways, including:

  Collecting and remitting VAT: Intermediaries can collect VAT on behalf of businesses and remit it to the relevant tax authorities. This can save businesses time and money, and it can also help to reduce the risk of errors.

  Handling customs clearance: Intermediaries can handle customs clearance on behalf of businesses. This can help to ensure that goods are cleared through customs quickly and efficiently.

  Providing customer support: Intermediaries can provide customer support to businesses and their customers. This can help to resolve any issues that may arise during the VAT collection and remittance process.

There are a number of benefits to using an intermediary to help businesses comply with IOSS requirements, including:

  Simplified VAT compliance: Intermediaries can help to simplify VAT compliance for businesses by handling the VAT collection and remittance process. This can free up businesses to focus on their core activities.

  Reduced risk of errors: Intermediaries have experience in handling VAT collection and remittance, which can help to reduce the risk of errors.

  Increased customer satisfaction: Intermediaries can provide customer support to businesses and their customers, which can help to improve customer satisfaction.

The drawbacks of using an intermediary:

There are a few drawbacks to using an intermediary to help businesses comply with IOSS requirements, including:

  Cost: Intermediaries typically charge a fee for their services. This fee can be a deterrent for some businesses.

  Trust: Businesses must trust the intermediary to handle their VAT collection and remittance process correctly.

The decision of whether or not to use an intermediary is a complex one. Businesses should carefully consider their individual circumstances before making a decision.

The future of IOSS

The future of IOSS is uncertain. However, it is likely that IOSS will continue to be used by businesses selling goods to customers in the EU. This is because IOSS offers a number of benefits for businesses, such as simplified VAT compliance and reduced costs.

How IOSS will impact UK businesses:

The impact of IOSS on UK businesses will depend on a number of factors, including the UK’s relationship with the EU and the development of other VAT compliance schemes. However, it is likely that IOSS will have a significant impact on UK businesses that sell goods to customers in the EU.

Here are some of the ways that IOSS could impact UK businesses:

  Increased compliance costs: Businesses that sell goods to customers in the EU may face increased compliance costs as a result of IOSS. This is because businesses will need to register for IOSS and collect and remit VAT on all goods sold to customers in the EU for less than €150.

  Reduced customer satisfaction: Customers may be dissatisfied if they are charged VAT twice on the same goods. This could lead to decreased sales for businesses that sell goods to customers in the EU.

  Increased competition: Businesses that do not register for IOSS may be at a competitive disadvantage to businesses that do register for IOSS. This is because businesses that register for IOSS will not have to charge VAT twice on the same goods, which could make their products more attractive to customers.

Overall, the impact of IOSS on UK businesses is uncertain. However, it is likely that IOSS will have a significant impact on UK businesses that sell goods to customers in the EU. Businesses should carefully consider the potential impact of IOSS before deciding whether or not to register for IOSS.